Useful addresses
If your insurance company cannot sort out your complaint, the
following organisations will tell you how to go about taking the
matter further (your insurance company's literature will tell you
which one to contact). Their decisions are binding on the insurance
company, but do not affect your right to take legal action if you
want to do so.
The Insurance Ombudsman Bureau
135 Park Street
London SE1 9EA
Phone: 0845 600 6666
The Personal Insurance Arbitration Service
24 Angel Gate
City Gate
London EC1V 2RS
Phone: 020 7837 4483
For general information on insurance and, more specifically private
medical insurance, you can contact:
The Association of British Insurers
51 Gresham Street
London
EC2V 7HQ
Phone: 020 7600 3333
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